Account & Security
Passwords, devices, notifications and keeping your account safe.
- I forgot my password. How do I reset it?Use Forgot Password on the sign-in screen and follow the steps sent to you.
- How do I see where my account is signed in?Review your devices and recent login activity, and sign out of ones you do not recognise.
- How do I control my notifications?Choose which updates you receive about bookings, orders and messages.
- How does Pet Guru handle my personal information?Where to read our Privacy Policy and how to ask about your data.
Can't find what you need?
Our team is here to help. Monday to Saturday, 9:00 AM to 6:00 PM (PKT).