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Guides and answers for pet owners and providers on Pet Guru.
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Getting Started
Create your account, sign in and find your way around Pet Guru.
5 articlesBookings & Consultations
Book pet services and vet consultations, change plans and manage appointments.
4 articlesShop & Orders
Buy pet food, accessories and medicine: cart, checkout, delivery and returns.
4 articlesClassifieds
Post, manage and safely respond to pet ads and listings.
5 articlesVets, Clinics & Providers
Find verified vets, clinics and pet businesses near you.
3 articlesFor Providers
Register, get verified, list services and products, and manage your business.
5 articlesAccount & Security
Passwords, devices, notifications and keeping your account safe.
4 articlesPayments & Refunds
Payment methods, cancellations, refunds and what Pet Guru does and does not handle.
4 articlesPopular articles
- What is Pet Guru and what can I do here?A quick tour of Pet Guru: services, shop, classifieds, consultations, events and community.
- How do I create a Pet Guru account?Register as a pet owner (customer) in a few steps, using your phone number or email.
- How do I book a pet service?Add a service to your booking cart, choose a time and confirm with the provider.
- How do I book an online vet consultation?Pick a consultation, choose online or in-person, and book directly on Pet Guru.
- How do I place an order in the Pet Guru shop?Add products to your cart, enter your delivery address and pay.
- How do I return a product?Raise a return within 24 hours of delivery if the item is wrong, damaged or not as described.
- How do I post a classified ad?Sign in, select Place Your Ad, add details and photos, and submit your listing.
- How do I buy or sell safely and avoid scams?Practical safety tips for classified deals, which are handled directly between buyer and seller.
34 help articles across 8 topics.
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