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Home/Help Center/Bookings & Consultations

How do I book an online vet consultation?

Bookings & Consultations · Last updated 7 November 2026

  1. Open the Consults tab. Filter by category, location and price, or search by keyword.
  2. Open a consultation to see the vet, price, duration and whether it is online, in person or both.
  3. Select Book and pick a suitable time.
  4. Confirm your booking. The provider contacts you or joins you in the way described on the listing.

Online consultations are for advice and guidance. They do not replace in-person care in an emergency. If your pet is seriously ill or injured, go to a clinic straight away.

Related articles

  • How do I book a pet service?
  • How do I find a vet or clinic near me?
  • What is the cancellation and refund policy for services?

Bookings & Consultations

  • How do I book a pet service?
  • How do I book an online vet consultation?
  • How do I cancel or reschedule a booking?
  • How do I contact a provider before I book?

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