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Home/Help Center/Shop & Orders

How do I track my order?

Shop & Orders · Last updated 7 November 2026

  1. Sign in and open your dashboard.
  2. Go to Orders and select the order.
  3. Check the order status and any delivery updates shown there. You will also receive notifications as the status changes.

If an order looks stuck or is late, contact the provider through Chat first. If you do not get a reply within 48 hours, email [email protected] with your order number.

Related articles

  • How do I place an order in the Pet Guru shop?
  • How do I return a product?
  • How do I contact Pet Guru support?

Shop & Orders

  • How do I place an order in the Pet Guru shop?
  • How do I track my order?
  • How do I return a product?
  • How do I add or change my delivery address?

Still need help?

Our team is here to help. Monday to Saturday, 9:00 AM to 6:00 PM (PKT).

Email us[email protected]Call us0320 8059979WhatsApp chatChat with support
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